Shipping Policy
Shipping Locations
At Thread & Texture, we’re dedicated to making your shopping experience as seamless and enjoyable as possible. Here’s everything you need to know about our shipping process:
Delivery Time
We aim to deliver your order promptly. Our standard delivery time is between 4 to 5 business days. Please note that delivery times may vary depending on your location and any unexpected delays.
Shipping Charges
Good news! We offer free shipping on all orders—no hidden fees, just a commitment to ensuring your handcrafted cross-stitched wall hangings reach you without additional cost.
Order Processing
Once your order is placed, we diligently process it within 1 to 2 business days. After processing, your order will be shipped, and you’ll receive a confirmation email with tracking information so you can stay updated.
Order Tracking
We keep you informed every step of the way. Once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor its progress right up to delivery.
Delivery Partners
We work with trusted courier services to make sure your handmade cross-stitched pieces arrive in perfect condition and on time.
Shipping Locations
Currently, we offer shipping within Pakistan. We’re constantly exploring options to expand our reach, so stay tuned for updates on international shipping!
Important Notice
To ensure smooth delivery, please note that customers who refuse orders at their doorstep or do not respond to the rider’s calls during the shipping process will lose the option to select Cash on Delivery for future purchases. Return costs are significant, and we appreciate your understanding and cooperation regarding this policy. 😊
